Privacy Policy

BillLuma, operated by Gaurav Srivastava  ·  Last updated: April 2026

1. Who we are

BillLuma is operated by Gaurav Srivastava, trading as BillLuma. Contact: hello@billluma.com

2. What we collect and why

On this coming soon page, we collect:

• Email address — only if you submit the early access form. We use this to send you one email when BillLuma launches. We use Resend (resend.com) to deliver this email.

We do not collect names, addresses, phone numbers, or any other personal information at this stage.

3. Legal basis (GDPR Article 6)

We process your email address on the basis of consent — you provided it voluntarily by submitting the form. You can withdraw consent at any time by emailing hello@billluma.com and we will delete your address.

4. How long we keep your data

We keep your email address until BillLuma launches and we send the notification email, or until you ask us to delete it — whichever comes first. After the launch email is sent, we will not contact you again unless you explicitly opt in.

5. Who we share your data with

We use the following sub-processors:

• Resend (resend.com) — email delivery. Located in the United States. Covered by standard contractual clauses.
• Plausible Analytics (plausible.io) — cookieless, privacy-friendly website analytics. No personal data collected. Located in the EU.

We do not sell your data. We do not share it with any third parties beyond the sub-processors listed above.

6. Energy bills (full product)

When the full BillLuma product launches, energy bills uploaded for analysis are processed entirely in memory. They are never written to disk, never stored in a database, and are permanently deleted from memory within seconds of analysis completing. We retain only anonymised, non-identifiable data: approximate energy usage (kWh), supplier name, postcode district (e.g. M1 — not full postcode), and property type.

7. Cookies

This website does not use cookies. We use Plausible Analytics, which is cookieless and GDPR-compliant by design. No consent banner is required.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request deletion of your personal data
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email hello@billluma.com. We will respond within 30 days.

9. Changes to this policy

We will update this policy when the full product launches. The updated date at the top of this page will reflect any changes.